Privacy policy

Privacy Policy – PRIME IPTV8k

This Privacy Policy describes how MINIMAL COMMERCE LIMITED and its affiliates (“PRIME IPTVuk,” “we,” “us,” or “our”) collect, use, and protect your personal information both online (through our website and digital platforms) and offline (via customer support, retail events, or in-person promotions).

By using our website or services (collectively referred to as the “Services”), you agree to the practices described below.

1. Information We Collect

We collect personal data directly from you and automatically through your interactions with our Services. This may include:

  • Personal details: name, email, phone number, gender, and account profile information.

  • Payment and transaction data: billing address, card details, and delivery information for orders.

  • Customer interactions: messages, reviews, and support communications.

  • Survey and competition entries: information submitted when participating in promotions.

  • Automatically collected data: cookies, page visits, and engagement with our emails.

  • Device and location information: IP address, browser type, operating system, and location (with consent).

  • Offline data: in-store purchases or newsletter sign-ups linked with online activity.

2. Automated Data Collection

When you visit our Site or engage with our communications, we may use cookies, web beacons, and similar tools to collect information such as:

  • Referring websites and search terms used.

  • Email engagement activity (opens, clicks, unsubscribes).

  • Device information (IP, browser, operating system).

  • Pages viewed, session duration, and site navigation.

  • In-store activity via CCTV (for security) or geofencing (for analytics).

This data may be associated with your PRIME IPTVuk account or social media profile.
For more details, please review our Cookies Policy.

3. How We Use Your Data

We use your information to:

  • Process orders, payments, and account management.

  • Provide customer support and respond to your inquiries.

  • Personalize your browsing experience and product recommendations.

  • Improve our website, products, and marketing performance.

  • Conduct analytics, research, and service optimization.

  • Send promotional offers and targeted advertising (where consented).

  • Ensure security, prevent fraud, and meet legal requirements.

Legal Basis for Processing

  • Contractual necessity: to fulfill your orders and provide Services.

  • Consent: for marketing and optional data sharing.

  • Legitimate interests: to enhance services and understand customer needs.

  • Legal obligations: to comply with applicable laws and regulations.

4. Sharing Your Information

We may share data with trusted third-party providers that support our operations, including:

  • Payment processors

  • Data storage and hosting partners

  • Email and marketing service providers

  • Advertising and analytics partners

  • Professional advisors (lawyers, auditors, insurers)

These providers are contractually required to protect your data and act only under our instructions.

We also work with advertising networks (such as Google and Facebook) to deliver relevant ads and measure performance. You can manage or opt out of targeted ads at:

5. Your Rights and Choices

  • Account Management: You can update or delete your account by contacting us at contact@iptvukprime.com.

  • Marketing Preferences: Unsubscribe anytime from promotional emails via the unsubscribe link (transactional emails will still be sent).

  • Cookie Settings: Adjust your browser settings to block or delete cookies—note this may affect some site features.

6. Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect data from anyone under 16.
If you believe a child has provided us with personal data, contact us immediately.

7. Data Security

We employ industry-standard safeguards, including Transport Layer Security (TLS) encryption and strict access controls.
While we take every precaution, no system is completely secure. If you suspect any unauthorized access, please notify us.

8. International Data Transfers

We may transfer your data to servers located outside your country. In such cases, we use legal safeguards such as:

  • Standard Contractual Clauses (SCCs)

  • EU-U.S. & Swiss-U.S. Privacy Frameworks

  • Additional protective measures for third-party processing

EU residents with unresolved issues may file a complaint with JAMS Dispute Resolution.

9. Rights for EU Residents

If you are an EU resident, you have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to certain processing activities.

  • Withdraw consent at any time.

To exercise these rights, email contact@iptvukprime.com.
If unresolved, you may contact your local Data Protection Authority.

10. California Privacy Rights (CCPA)

California residents can:

  • Request access to their collected data.

  • Request deletion of their data.

  • Opt out of data sales (we do not sell personal information).

  • Exercise rights without discrimination.

To make a CCPA request, email contact@iptvukprime.com or call +212 659-941827.

11. Third-Party Links & Social Media

Our Site may include links to third-party websites and social media platforms.
We are not responsible for their privacy practices and encourage you to read their respective privacy policies before engaging.

12. Data Retention

We retain your personal information only as long as necessary to fulfill business, legal, and security obligations.
When no longer required, your data will be securely deleted or anonymized.

Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

📧 Email: contact@iptvukprime.com
📞 Phone: +212 659-941827